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Home Watch Services
Hoosier Home Watch uses state-of-the-art reporting software to keep you informed of the condition of your home while you are away. Upon completion of each visit, you receive a customizable, comprehensive report which can be accessed by email or through a portal from anywhere in the world that you can access the internet. The report is provided within minutes of completion and permits you to immediately discuss the results of the visit with us. Watch this video to learn more about the reporting software.
If damage is detected during the visit, we may call you to discuss the issue and determine the appropriate action. We then work with your vendors to allow access to your home so issues are addressed prior to your return.
WE OFFER A CUSTOMIZABLE CHECKLIST FOR EACH VISIT*
Upon Arrival
Remove newspapers, flyers, and similar items from the driveway and mailbox.
Exterior Checklist
Visually observe the grounds, landscape, lawn condition, and irrigation coverage
Visually observe the roof (ground level) for damage, snowpack, ice dams, screens, windows, HVAC unit, and fencing
Visually observe exterior water bibs for signs of leaks, burst pipes, or frozen bibs
Visually observe for signs of pest intrusion or infestation
Visually observe the home generator's standby status is good
Enter the home and disarm the security system if appropriate
Turn the main water supply on upon arrival
Interior Checklist
Disarm Security System
Short cycle dishwasher and clothes washer, if requested (fee applies)
Visually observe primary water zones for signs of water leaks or damage
Visually observe refrigerator/freezer operation and cooling temperatures
Remove perishables and frozen food
Visually observe the wine cooler temperature and proper operation
Visually observe the windows and doors for damage, and that they are locked
Run water in the kitchen sink and disposal, and check for leaks
Run water in the bathroom(s) sink(s), tub(s) and shower(s) and check for leaks
Visually observe the toilets for leaks, brush, and flush; add cleaner as needed (client to provide)
Visually observe the water heater to see if it is in vacation mode, shut off at the breaker box, and for signs of rust or leaks
Record the main room temperature
Record the relative humidity
Verify the HVAC system is set to Auto Fan Mode
Verify the HVAC system has a clean air filter
Verify the HVAC secondary drip pan is clear
Verify the garage door operation and ensure the door and remote are securely closed.
Visually observe the electrical panel for tripped circuit breakers
Verify exterior door(s) are locked
Visually observe to see if the water re-circulation pump is off
Visually observe the sump pump and emergency battery backup system(s)
Verify that the fireplace damper(s) are closed.
Visually observe closets, pantry, and storage cabinets for signs of water damage.
Other Checklist
Visually observe water levels in the pool/spa
Visually observe the condition of the pool enclosures
Visually observe pool equipment for signs of leaks or abnormal sounds
Departure Checklist
“Look. Listen. Lock”
Activate security system, lock door upon exit
Turn off the main water supply
*For demonstration purposes only.
Concierge Services
Other services that you may need during your absence or prior to your return to your property are also available. We can generally accommodate most client's needs.
- Mail and package pick-up or storage
- Car services—car drive, delivery to dealership for service, install battery tenders
- Meet vendors for delivery of furniture or other service appointments
- Project oversight (interior renovations, etc.)
- Errand running
- Grocery and pharmacy pick ups
- Clean and set up outdoor furniture/grills; pick up propane tanks
- Other services as requested
“Larry and Terry at Hoosier Home Watch Service are an absolute dream team, keeping my home safe and sound while I’m away with their top-notch attention to detail. Their friendly, reliable service makes me feel like my property is in the best hands possible—worth every penny!”
- Dianne H.